An hour calling 101

An hour calling 101? It's not ok.

I recently wrote to the Deputy Mayor for Policing, Crime, Criminal Justice and Fire at the Greater Manchester Combined Authority to ask for actions to improve response times on the police 101 number.

I've heard complaints about this problem from residents time and time again.

Just recently I heard of residents waiting an hour on the phone to 101 trying to report a burglary only to be told that had they been able to get in touch sooner, actions could have been taken to help recover stolen property.

Residents are rightly trying to use 101 for non-emergency calls rather than taking up valuable 'blue light' emergency resources by calling 999. But they need to know they can speak to someone within a reasonable time.

It is possible to report to 101 online via the GMP website 'Live Chat' facility at - but not everyone can do this.

Frustratingly this has been a known problem for some time. That's why in late 2017 we Lib Dems called on Stockport Council's Chief Executive to write to Mayor Andy Burnham calling for a review into how the 101 and 999 system can be improved.

It would seem nothing has improved.

We all know police work hard.

We all know what the problem is - lack of resourcing for the police.

If elected Lib Dems would increase community policing and invest an extra £300 million in local police forces.

Do you have an issue to raise with your local police service?

Did you know that Police run open surgeries from time to time?

The next dates coming up are as follows:

Kind regards
Lisa Smart

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